Who We Are
Luohe Guantuo Machinery Co., Ltd. was established in 2001 and has since developed into a modern machinery manufacturing group that integrates research and development, manufacturing, international trade, and industrial incubation. The company specializes in the research and development and production of automated packaging equipment, with core product lines encompassing film bag making and packaging machines, customized pre-made bag sealing and packaging machines, as well as complementary packaging production line equipment.
Our Products
We mainly produce automated packaging equipment, including packaging machines suitable for different materials such as powders, granules, flakes, blocks, liquids, pastes, etc.
Our Certificates
Innovation drives quality, and standards win trust. Relying on 20 national patented technologies and many international certifications such as ISO, CE, etc., Guantuo Machinery has provided efficient and reliable machinery solutions for more than 20,000 global customers.
After-sales Service
12-Month Warranty with Lifetime Support
We offer a 12-month warranty for our packaging machines, including lifetime technical support.
Free Spare Parts During Warranty
If any mechanical or electrical parts fail within the warranty period, we provide free replacement parts. However, shipping costs (DHL or sea freight) must be covered by the customer.
Post-Warranty Service
After the warranty period, we continue to supply spare parts at ex-factory prices. Shipping costs remain the customer's responsibility.
On-Site Engineer Service
Upon request, our engineers can provide door-to-door service. The buyer must cover round-trip travel, accommodation, visa fees, and a service charge of USD $100/day per engineer.
24-Hour Online Support
We respond to all customer inquiries within 24 hours via email, phone, WhatsApp, WeChat, or other communication channels.
